Legal terms for access and wallet records
Our Legal notice sets the boundaries for using the account route in Indonesia. Access depends on local law, and you should not proceed where local rules do not permit the relevant activity. We may ask you to complete phone verification before account access, because the account
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record must connect to the person requesting access. Payment references can include DANA, OVO, GoPay and QRIS, along with bank transfer or virtual account details; those references help us match a transaction to an account but do not change the legal conditions. If a wallet record,
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receipt or account detail looks incorrect, use the policy contact path linked from your account. We can explain which record is being checked, what adjustment request is available, and which additional details are needed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.